Manage all your conversations in one place. Glyph's inbox is designed to help you easily manage all your conversations.
Canned Responses
Save time by using pre-written responses to common questions. If you find yourself answering the same questions over and over, canned responses are a great way to save time and provide consistent answers.
Tags
Organize your conversations with tags. Tags are a great way to categorize your conversations and keep track of important information.
File Attachments
Send and receive files in your conversations. File attachments are a great way to share documents, images, and other files with your customers.
Shared and Private Notes
Add shared and private notes to conversations. Shared notes are visible to all team members, while private notes are only visible to you.
Conversation Assignment
Assign conversations to specific team members to ensure that they are handled by the right person.
Conversation Status
Keep track of the status of your conversations. Mark conversations as open, pending, or closed to keep track of what needs to be done.
History of Conversations
View the history of your conversations. You can filter conversations by date, status, and other criteria to find the information you need.
AI Replies
Use AI to automatically reply to common questions. AI replies are a great way to save time and provide instant answers to common questions.
Main Information and Visitors Details
Set the visitor's name, email, and other information. You can also see the visitor's details, such as their location, device, and more.
